Answers to the most common questions. If you don't find what you need, email us and we'll reply within two business days.
The photo you upload for an edit is stored only briefly to generate your image, then automatically deleted on a short retention schedule. Generated results stay until you delete them. We never sell photos or prompts. See the Privacy Policy.
You can delete any creation from the "My photos" screen in the app. To remove your data and generation history entirely, follow the steps on the Delete my data page.
Each app gives you a set number of free edits every day, which reset at midnight UTC. Your remaining edits and credit balance are shown on the home screen.
Rewarded-ad credits are confirmed by the ad network after the ad finishes, which can take a few seconds. Keep the app open and online right after the ad. If credits still don't appear after a minute, close and reopen the app so it refreshes your balance, then email us with your device ID if it persists.
Purchases are verified with Google Play or the App Store. If a charge went through but credits didn't arrive, reopen the app while online so it can restore the purchase, then contact us with your store receipt if needed.
Results depend heavily on the source photo. Use a clear, well-lit, front-facing photo of a single person for the best likeness. Busy backgrounds, group photos, and low light reduce quality. Try a different photo or a different style.
A safety filter reviews the finished image, not just the words. If a photo is blocked, try a different photo first — if that works, the original photo triggered the filter. Some styles work better with certain photos.
Open the result and tap Report. We review every report and can remove content and, for privacy or sensitive cases, delete the original photo too.
A device may be blocked if it was used for abuse or violated the Terms of Use. If you believe this is a mistake, email us from the address associated with the device.
Installations are tied to the device. Generation history does not automatically transfer between devices. Reinstalling on the same device preserves your history.